Customer Care Executive – Warranty Renewal (Outbound Process) Location: Salt Lake - Sector V (College More) Job Type: Full-Time Department: Outbound Sales Job Summary: We are hiring enthusiastic and goal-driven Customer Care Executives for our Warranty Renewal Process. This is a cold calling outbound role where you will be the first point of contact (“fronterâ€) for potential customers. Your primary responsibility will be to initiate calls, verify customer details, gather product information, and transfer qualified leads to the sales team. Key Responsibilities: Make outbound cold calls to potential or existing customers. Initiate conversations to explain the purpose of the call. Verify customer details. Create customer interest and qualify the lead based on predefined criteria. Transfer qualified leads to the closing/sales team for further discussion. Maintain a high level of product knowledge on various appliance brands and warranty options. Provide a professional and courteous experie
Paid time offPaid sick timeLeave encashmentCommuter assistanceFlexible schedule, Paid time off, Paid sick time, Leave encashment, Commuter assistance, Flexible schedule, , Incentive, Training
