Welcome to www.careerapter.com (hereinafter referred to as "CareerApter"), a service provided by Xn Innovations. We are committed to providing our clients with the best possible experience. This Refund and Cancellation Policy outlines the conditions under which refunds and cancellations are processed. By using our services, you agree to this policy.

1. Service Overview

CareerApter, a service by Xn Innovations, offers a variety of recruitment consulting services including:

• Job posting services
• Candidate database profile access through purchasing plans

2. Cancellation Policy

Client-Initiated Cancellations

• You may cancel our services at any time by notifying us in writing via email at support@careerapter.com.
• Cancellations made within 24 hours of service purchase are eligible for a full refund, provided that no service has been rendered yet.

Xn Innovations-Initiated Cancellations

• Xn Innovations reserves the right to cancel any service at our discretion. If we initiate a cancellation, you will be entitled to a full refund of any fees paid.

3. Refund Policy

Eligibility for Refunds

• Refunds are available for cancellations made within 24 hours of the service purchase, provided no service has been rendered.
• If you are not satisfied with our services, you may request a refund within 14 days of service completion. Refund requests must be made in writing via email to support@careerapter.com, detailing the reasons for dissatisfaction.

Non-Refundable Services

• Services that have been fully rendered and accepted by you.
• Any fees paid for custom or personalized services.
• Services that are part of a package or subscription after first usage.

Processing Refunds

• Approved refunds will be processed within 7–10 business days from the approval date.
• Refunds will be issued to the original payment method used during purchase.

4. Disputes and Resolution

Dispute Process

• If you have disputes regarding our services or this policy, please contact us at support@careerapter.com. We aim to resolve all issues promptly and fairly.

Arbitration

• In case of unresolved disputes, matters will be settled by binding arbitration as per applicable rules. The arbitration will take place in Lucknow, India, and proceedings shall be in English.

5. Changes to this Policy

Xn Innovations reserves the right to modify this Refund and Cancellation Policy at any time. Changes will be posted on our website, and continued use of services implies acceptance of the revised policy.

6. Contact Us