Refund and Cancellation Policy
Welcome to www.careerapter.com (hereinafter referred to as "CareerApter"), a service provided by Xnavodayan. We are committed to providing our clients with the best possible experience. This Refund and Cancellation Policy outlines the conditions under which refunds and cancellations are processed. By using our services, you agree to this policy.
1. Service Overview
CareerApter, a service by Xnavodayan, offers a variety of recruitment consulting services including:
- Job posting services
- Candidate database profile access through purchasing plans.
2. Cancellation Policy
Client-Initiated Cancellations
- You may cancel our services at any time by notifying us in writing via email at support@careerapter.com.
- Cancellations made within 24 hours of service purchase are eligible for a full refund, provided that no service has been rendered yet.
Xnavodayan-Initiated Cancellations
- Xnavodayan reserves the right to cancel any service at our discretion. If we initiate a cancellation, you will be entitled to a full refund of any fees paid.
3. Refund Policy
Eligibility for Refunds
- Refunds are available for cancellations made within 24 hours of the service purchase, provided no service has been rendered.
- If you are not satisfied with our services, you may request a refund within 14 days of service completion. Refund requests must be made in writing via email to support@careerapter.com, detailing the reasons for dissatisfaction.
Non-Refundable Services
- Services that have been fully rendered and accepted by you.
- Any fees paid for custom or personalized services, as these are non-refundable once work has commenced.
- Services that are part of a package or subscription are non-refundable after the first session or use.
Processing Refunds
- Approved refunds will be processed within 7-10 business days from the date of approval.
- Refunds will be issued to the original payment method used during the purchase.
4. Disputes and Resolution
Dispute Process
- If you have any disputes regarding our services or this policy, please contact us at support@careerapter.com. We will strive to resolve any issues promptly and fairly.
Arbitration
- In the event of unresolved disputes, they shall be settled by binding arbitration in accordance with the rules of the applicable arbitration body. The arbitration will take place in [Your Location], and the language of the arbitration shall be [Your Preferred Language].
5. Changes to this Policy
Xnavodayan reserves the right to modify this Refund and Cancellation Policy at any time. Any changes will be posted on our website, and your continued use of our services constitutes your acceptance of the revised policy. It is your responsibility to review this policy periodically for any updates or changes.
6. Contact Us
If you have any questions or concerns about this Refund and Cancellation Policy, please contact us at:
Email: support@careerapter.com
Phone: +91 5224553540
Address: HOUSE NO - 67, MISHRIKH ROAD, GOANDLAMAU, RAGUNATHPUR ANI, SITAPUR, UTTAR PRADESH, 261403
