POSTED ON: September 25th, 2016 Skyking Courier Service(Skyking) is looking for savvy and experienced Customer Service Representative who will be the face of the organization and will represent it in-front of its customers Key Responsibilities • Responding to Customer Complaints over the phone, email and an internal chat system • Co-coordinating with other Customer Service Representatives within Skyking and providing effective resolutions to Customer's queries • Managing Billing and Delivery Reports of Key Customer Accounts • Assisting the sales team in their day-to-day operations • Responding to pick-up/special delivery requests • Managing Skyking's overall Social Media Portfolio in Facebook, LinkedIn and Twitter Skyking operates in an extremely innovative, entrepreneurial and problem solving work culture. It is of primary importance that every member of this team believes in the mission and vision of the corporation. Relevant work experience in a start-up/Fortune 500 company environm