We are looking for an experienced and customer-focused Customer Relationship Management to build and maintain strong relationships with our clients. The role involves ensuring customer satisfaction, handling queries, resolving complaints, and identifying opportunities to upsell or cross-sell services/products. The ideal candidate should possess excellent communication skills, problem-solving abilities, and a strong customer-first mindset. Only Female Candidates Key Responsibilities: Develop and maintain long-term relationships with clients. Act as the main point of contact for client queries, feedback, and issue resolution. Ensure customer satisfaction by providing timely support and solutions. Build trust and rapport with clients to enhance retention and loyalty. Identify client needs and propose suitable products/services. Work closely with internal teams (sales, operations, support) to meet customer expectations. Track client interactions, maintain updated records in CRM software, a