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Customer Care Executive - Innofied

Date Posted: Nov 04, 2025
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Job Detail

  • Location:
    Kolkata, West Bengal, India
    PIN: 700156
  • Company:
  • Type:
    Full Time
  • Shift:
    Morning
  • Career Level:
    Mid Level
  • Positions:
    1
  • Experience:
    1-3 years
  • Gender:
    Male/Female
  • Degree:
    Bachelor
  • Apply Before:
    Dec 04, 2025

Job Description

Job Information Date Opened 07/12/2023 Job Type Full time Industry IT Services Salary 3 - 5 lacs/annum Work Experience 1-3 years City Kolkata State/Province West Bengal Country India Zip/Postal Code 700156 Job Description Innofied is looking for Customer Care Executives with excellent written and verbal communication skills. The ideal candidate must have exceptional relation building skills and must be self-starters possessing the ability to excel in a fast-paced environment. Job Responsibilities: Communicating with customers through various channels. Ensure customer satisfaction and provide professional customer support. Ensure effective communication and collaboration between team members, departments, and end clients Guiding new customers through the onboarding process. Acknowledging and resolving customer complaints in a timely manner by coordinating with relevant stakeholders. Ensuring compliance for internal and external projects. Record and document customer interactions in a cl

Benefits

Health insuranceProvident FundFlexible schedule, Health insurance, Provident Fund, Flexible schedule,  , Medical Insurance, Remote Work