We are seeking an experienced and results-driven Customer Relationship Officer (CRM) to join our team. The successful candidate will be responsible for managing customer relationships during the collection process, addressing changes in the apartment, providing after-sales services, and ensuring timely delivery of apartments. Responsibilities: Ensuring execution of all Back office Sales Administration operations like Builder Buyer Agreement, Payment Receipts etc. Handling the bookings, login in CRM. Ensure timelines, completion, comprehensiveness and accuracy of all documentation pertaining to clients booking form during sale. Ensure all required signatures of client, & Sales person on Booking form along with KYC is done. Do welcome calls and welcome mails within 24 hour of bookings and provide all the bookings-related information and get feedback for the same. Issuing Payment Receipts, demand letters and reminders accordingly. Preparing and Issuing Possession Letters, Buyer s Agreemen
Paid time offPaid sick timeProvident Fund, Paid time off, Paid sick time, Provident Fund,
