Job Description: Manager OTC Location: Mumbai Reports To: Senior Manager – Finance, Controls & IT Team: 2 Reportees (focused on Master Data & Claims, and Credit & Collections) Role Purpose The Manager OTC will be a critical anchor within the Commercial Finance team, responsible for the seamless, efficient, and compliant execution and governance of the end-to-end Order-to-Cash (O2C) process across all sales channels. This role requires a hands-on leader who can manage key operational pillars, including customer master data integrity, meticulous claim validation, proactive credit risk management, efficient sales order blocking/unblocking, thorough customer account reconciliation, and robust cash collection enablement. The lead will be instrumental in optimizing working capital, mitigating financial risks, and enhancing the overall customer and distributor experience. Key Responsibilities 1. Customer Master Data & Onboarding Governance Strategic Oversight: Develop and implement robust pol
