SALES cum IT EXECUTIVE – JOB DESCRIPTION SALES cum IT EXECUTIVE JOB RESPONSIBILITIES: Builds business by identifying and selling prospects; maintaining relationships with clients. Helping with day to day IT Issue into software and hardware. REPORTING LINE: Reporting to: This position will be reporting to the Manager. KEY DUTIES AND RESPONSIBILITIES: · Troubleshoot and resolve a variety of user-reported hardware and software issues. · Provide technical support via phone, email, and in-person assistance. · Install, configure, and maintain computer systems, peripherals, and software. · Assist with data backup and recovery procedures. · Update and maintain network documentation. · Research and implement new technologies to improve our IT infrastructure. · Maintain a positive and professional demeanour while providing excellent customer service. · Sells products by establishing contact and developing relationships with prospects; recommending solutions. · Maintains quality service by establ
Health insurance, Paid sick time, Leave encashment, Internet reimbursement, Commuter assistance, Provident Fund, Flexible schedule,